Essen, Germany

We are delighted to announce that we will now be able to further service our clients from this new facility in Essen, Germany which strengthens our service provision from within Europe with a highly-skilled workforce and native level German linguists. We are excited to be re-establishing Mindpearl’s presence in Germany and opening our 6th global location. Mindpearl Essen will commence with a staff compliment in excess of 50 employees and plans are already in place to expand to over 100 employees within a very short time frame. Mindpearl Essen will offer native level German language skills in abundance and enable further service provision from within Europe, complimenting Mindpearl’s existing European footprint in Barcelona.

Considering the success of Mindpearl’s existing locations, including our centre in Kuala Lumpur (opened in 2016), Mindpearl is confident replicating this success in Essen. Mindpearl remain committed to providing clients with best in class service whilst pushing the boundaries of convention to deliver the ultimate brand experience. A welcoming working environment, competitive salaries and employee development opportunities remain some of Mindpearl’s compelling selling propositions.

Kuala Lumpur, Malaysia

In August 2016 Mindpearl expanded its international footprint with a fifth location. Our  centre is based in Kuala Lumpur, Malaysia. Kuala Lumpur is a busy city with ordered skyscrapers, six-lane highways and colonial architecture. This location complements our existing centres with an array of new languages we can now offer our clients.

Cape Town, South Africa

Cape Town has a skilled workforce with excellent language skills. Cape Town offers Mindpearl access to English speakers and a broad range of European language resources. Cape Town is a modern city with an advanced technology and telephony infrastructure that is robust and resilient. South Africa has won both the National and European Outsourcing Association Offshoring Destination of the Year awards for 2012 and 2013 respectively. South Africa also won the Global Sourcing Association Offshoring Destination of the Year award in 2016. The Global Sourcing Association was previously known as The National Outsourcing Association.

Suva, Fiji

A pioneering move by William Pattison, our CEO, saw one of the first international call centre in Suva, Fiji Islands open in 2009. This BPO location offers a high quality and cost efficient English language alternative to offshore locations such as India and the Philippines. Fiji also boasts a rich expat community, which adds to its value proposition as Fijian, Hindi, Spanish, French, Italian, Dutch, German, Swiss German, Portuguese and Tamil to name a few, is offered in Fiji. Today, Mindpearl Suva houses 14 International clients across numerous industry verticals. Fiji also won the Offshoring Destination of the Year 2014 by the European Outsourcing Association (EOA) and has been a finalist in both the EOA and NOA UK awards in 2015 and 2016.

In 2017 Mindpearl was awarded Excellence in eCommerce at the Fiji Prime Minister’s annual International Business Awards.

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Lima, Peru

We are delighted to announce the expansion of our global footprint with the opening of our newest facility in Lima, Peru. Mindpearl Lima opened its doors in July 2019 to strengthen our service provision from within the Latin American markets with a highly-skilled workforce of native level Spanish and Portuguese linguists. Mindpearl Lima commenced with an initial staff compliment of 20 and plans are already underway which will see this office grow in early 2020.
Lima offers Spanish and Portuguese skills in abundance and further reinforces the 25+ language offering within the Mindpearl network.
Building on the success of Mindpearl’s existing locations, including our recently launched centre in Essen, Germany (2017), Mindpearl is confident in replicating this success in South America. Mindpearl remain committed to providing clients with best in class service whilst pushing the boundaries of convention to deliver the ultimate brand experience.
A welcoming working environment, competitive salaries and employee development opportunities remain some of Mindpearl’s compelling selling propositions.
A welcoming working environment, competitive salaries and employee development opportunities help maintain Mindpearl’s position as an employer of choice in the marketplace.