Careers

Dutch Customer Services & Sales Representative

Mindpearl

Job

Location

Category

Date Posted

Dutch Customer Services & Sales Representative

Mindpearl

Cape Town, South Africa

Full Time

13/12/2021

Description

We at Mindpearl have a reputation for our excellent customer sales and service reputation and an award-winning Service Centre. Our Vision and Beliefs, pushing the boundaries of convention to deliver the ultimate brand experience.

We are currently looking for Dutch speaking individuals who can help us deliver outstanding customer service to our international markets.

The Role: Dutch speaking advisors to provide superior airline reservation services to customers. Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.

Knowledge, Skills and Experience Required

  • Native/ Advanced level Dutch & English Language Skills
  • Matric (Grade 12 or Equivalent qualification)
  • Computer literacy at intermediate level
  • No criminal record
  • Experience in Customer Services / Call Centre / travel and tourism sector advantageous
  • Demonstrated ability to resolve customer complaints and offer alternative solutions
  • Work from home with your own Fibre fixed line internet connection & UPS solution

Work Hours

  • 8.5 – 9 hour shifts per day (40 hours per week)
  • Shifts to be rostered from Mondays to Sundays (Rotational shifts)
  • Applicant would be required to work Local and Market Public holidays as operationally required.
  • Part-time hours may be considered

Salary and Benefits

  • Permanent Position
  • Highly competitive salary
  • Paid Training
  • Paid Health Insurance plan
  • Annual retention bonus
  • Work from home or at Mindpearl offices (V&A Waterfront)


Should you meet the requirement please upload your CV on the following website (www.mindpearl.com) or email your updated CV to recruit@mindpearl.com