Careers

German – Customer Sales & Services Representatives – Cape Town

Mindpearl

Job

Location

Category

Date Posted

German – Customer Sales & Services Representatives – Cape Town

Mindpearl

Cape Town, South Africa

Full Time

20/01/2020

Description

German Speaking Customer Sales and Service Representatives

We at Mindpearl have a reputation for our excellent customer sales and service reputation and an award-winning Service Centre. Our Vision and Beliefs, pushing the boundaries of convention to deliver the ultimate brand experience.

We are currently looking for German speaking individuals who can help us deliver outstanding customer service to our international markets..

The Role: German speaking advisors to provide superior airline reservation services to customers. Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.

Knowledge, Skills and Experience Required

  • Fluent in German and English (Written & Verbal)
  • Matric (Grade 12 or Equivalent qualification)
  • Computer literacy at intermediate level
  • Experience in customer services / call centre / travel and tourism sector advantagous
  • Demonstrated ability to resolve customer complaints and offer alternative solutions

Work Hours

  • Rostered day shifts –  no night shift
  • 8 hour shifts (with a 30 minute unpaid lunch break)
  • Occasional Saturdays/ Public holidays ( Shift roster)
  • No nightshift

Salary and Benefits

  • Permanent position
  • Highly competitive salary
  • Peformance bonuses
  • Provident Fund (For SA citizens only)
  • Medical aid (Optional) & Health Insurance
  • Paid for Training
  • Visa assistance & accommodation if required


Should you meet the requirement please upload your CV on the following website (www.mindpearl.com) or email your updated CV to recruit@mindpearl.com