German Speaking Customer Sales and Service Representatives – Namibia





Date Posted

German Speaking Customer Sales and Service Representatives – Namibia



Full Time



German Speaking Customer Sales and Service Representatives

We are currently looking for German speaking individuals who can help us deliver outstanding customer service to our international markets.

The Role: German speaking advisors to provide superior airline reservation services to customers. Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.

Start date: 05 June 2023

Knowledge, Skills and Experience Required

  • Native/ Advanced level German & English Language Skills
  • Excellent German Verbal & Written Skills
  • Matric (Grade 12 or Equivalent qualification)
  • Applicant must hold Namibian citizenship
  • Computer literacy at intermediate level
  • No criminal record
  • Experience in Customer Services / Call Centre / travel and tourism sector advantageous
  • Demonstrated ability to resolve customer complaints and offer alternative solutions

Work Hours

  • 8.5 – 9-hour shifts per day on rotation (40 hours per week)
  • Shifts to be rostered from Mondays to Sundays including local and market public holidays.
  • Operational hours: 24/7
  • Work from home anywhere in Namibia
  • Applicants are required to have their own Fibre or ADSL  internet connection with no less than 20mbps speed & UPS solution.
  • Training: 4 – 6 weeks
  • Probation period: 4 months

Salary and Benefits

  • Permanent, Full-time employment
  • Market- related salary
  • Work from home
  • Fully Paid Training
  • Internet Allowance

Should you meet the requirement please upload your CV on the following website ( or email your updated CV to