Our Stakeholders

Mindpearl is management owned and run, providing clients with direct access to key stakeholders.

Meet Our Stakeholders

William Pattison

Chief Executive Officer

Shareholder

Stefan Burri

Chief Financial Officer

Shareholder

Alan Graham

Chief Commercial Officer

Shareholder

Nigel Clarke

Global IT Director

Shareholder

Karin Dale

Key Account Manager

Shareholder

Claudia Joseph

Global Human Resources Manager

Robin Mortarotti

Global Operations Manager

Cindy Jacobus

Global Training & Quality Manager

Ingo Schulz

General Manager

Essen Germany

Rene Rutgers

General Manager

Cape Town, South Africa

Johan van Niekerk

General Manager

Kuala Lampur, Malaysia

Erik Van Duivenbode

General Manager Airlines

Suva, Fiji

Mohammed Zoheer

General Manager Services

Suva, Fiji

Jose Luis Esteves

Contact Centre Manager

Lima, Peru

Our People

We are a global company. We pick the best talent from around the globe and strive to use this multicultural edge to deliver superior service and solutions. We truly are diverse, multicultural, and multilingual. Walk into one of our 5 offices around the globe and you will hear over 25 different languages and see people from various cultures.

We believe that to be successful at achieving maximum value from outsourcing, we need to invest in retaining key skills within the industry. We seek to hire the most qualified employees with a strong emphasis on retention by offering salaries above the market average and career development opportunities with a strong focus on up skilling and empowering staff internally.

Our People: Michelle's story

Michelle Sanipati started at Mindpearl Suva, Fiji on the 01 October 2009 as a Customer Sales and Services Representative for one of our leading Airline clients. In 2010 Michelle was promoted to Team Leader and in 2012 Michelle was then promoted to a Senior Team Leader. Michelle is now a Contact Centre Manager at Mindpearl Fiji and is responsible for the smooth running of six of our prestigious accounts.

When Mindpearl opened its doors in 2009, Michelle was one of the first employees to join the Mindpearl Fiji centre. Michelle brought with her admirable dedication, a great passion for customer service and a natural ability to lead a team.