Tag Archive: Contact Centre

Mindpearl Expands Multilingual Service Offering to Fiji

July 7, 2016 1:55 pm

Mindpearl, award winning international contact centre outsourcer, who specialises in inbound multilingual customer support, announced that they have extended their multilingual service offering to Fiji. William Pattison, Mindpearl’s Chief Executive Officer made this statement today, ‘In the past we promoted... Read more

Mindpearl Named Best Global Multichannel Customer Support Centre

May 19, 2016 12:56 pm

Mindpearl, award winning international contact centre outsourcer, has been named as a winner in Acquisition International Magazine’s annual Business Excellence Awards for Best Global Multichannel Customer Support Group. Acquisition International prides itself on the validity of its awards and winners.... Read more

The Benefits of Business Continuity Planning (BCP)

April 5, 2016 9:46 am

The Benefits of Business Continuity Planning (BCP) For larger companies, the contact centre is a critical business system. The U.S Small Business Administration in Washington DC reports (source) approximately 25 percent of businesses that are affected by disaster fail to... Read more