Mindpearl South Africa named as a winner at the 2015 Business Excellence Awards – Award for Excellence in Customer Service
Mindpearl, award winning international contact centre outsourcer, has been named as the winner in Acquisition International Magazine’s annual Business Excellence Awards for Excellence in Customer Service in South Africa. The prestigious 2015 Business Excellence Awards, honours those professionals who work tirelessly to raise the bar, accepting nothing but the best when it comes to their organisation’s performance and that of wider industries. All the award winners, without exception, are united by the stellar standards they set themselves and the outstanding results they achieve.
Mindpearl prides itself on offering the ultimate in brand experience and has expressed that the success of their business, is based solely on their talented, customer service focussed staff, who constantly strive for excellence and who act as custodians for their clients’ brands.
William Pattison, Mindpearl Chief Executive Officer commented, ‘We are extremely proud to be given this prestigious accolade. We believe awards like these are important to our business as well as the wider industry, as it sets Mindpearl apart from the masses. These awards recognise companies for doing something differently and as such, manage to achieve maximum results; this is inherently part of the Mindpearl DNA. We believe that the employee experience is equally as important to the customer’s experience. This ultimately leads to more motivated staff who, in turn, offer superior customer service.’
Mindpearl’s “Our People, Your Brand” tagline is a true representation of their culture and approach to business. It is a clear articulation of their culture and because of this they focus on delivering human centred communication services.
About Acquisition International Magazine’s Annual Awards:
Since 2010, Acquisition International Magazine’s annual awards have been celebrating excellence, innovation and performance across the business, legal, financial and investment communities. Each series is designed to reward those most deserving in this very global and very challenging environment. They give a comprehensive analysis of the industry and a complete run through of the best of the best in terms of industry experts. Acquisition International prides itself on the validity of its awards and its winners. They are given solely on merit and recognise leaders in their respective fields. Their award winners are determined through a rigorous process. Their comprehensive selection process ensures that their awards are a true representation of the market and that their winners are truly at the cutting edge of their fields.
