Our Stakeholders

Mindpearl is management owned and run, providing clients with direct access to key stakeholders.

Meet Our Stakeholders

Stefan Burri

Chief Executive Officer


Karen Steyn

Chief Financial Officer

Claudia Joseph

Global Human Resources Manager

Robin Mortarotti

Global Operations Manager

Cindy Jacobus

Global Training & Quality Manager

Ricard Galmes

Global IT Director

Rene Rutgers

General Manager

Cape Town, South Africa

Erik Van Duivenbode

General Manager

Suva, Fiji

Ampy Mbala

Call Centre Manager/Key Account Manager

for respective clients

Alex Jimenez

Call Centre Manager/Key Account Manager

for respective clients

Yulianna Rodriguez

Call Centre Manager

Lima, Peru

Michael Nolting

Call Centre Manager

for respective clients

Our People

We are a global company. We employ the best talent from around the globe and strive to use this multicultural edge to deliver superior service and solutions. We truly are diverse, multicultural, and multilingual. Walk into any of our offices around the globe and you will hear over 25 different languages from various cultures.

We believe that to be successful at achieving maximum value from outsourcing, we need to invest in retaining key skills within the industry. We seek to employ the most qualified personnel with a strong emphasis on retention by offering salaries above the market average and career development opportunities with a strong focus on up skilling and empowering employees internally.

Our People: Michelle's story

Michelle Sanipati started at Mindpearl Suva, Fiji on the 01 October 2009 as a Customer Sales and Services Representative for one of our leading Airline clients. In 2010 Michelle was promoted to Team Leader and in 2012 Michelle was then promoted to a Senior Team Leader. Michelle is now a Contact Centre Manager at Mindpearl Fiji and is responsible for the smooth running of six of our prestigious accounts.

When Mindpearl opened its doors in 2009, Michelle was one of the first employees to join the Mindpearl Fiji centre. Michelle brought with her admirable dedication, a great passion for customer service and a natural ability to lead a team.