Contact Centre Week (CCW announced the winners of the 2nd annual 2017 CCW Excellence Awards at the Royal Pines Resort in Australia on the 23rd February 2017. The evening commenced with drinks and canapés, followed by a sit-down poolside dinner.... Read more
Contact Centre Week (CCW) just announced the finalists for the 2nd annual 2017 CCW Excellence Awards. Mindpearl, in partnership with MindTribes and Santa Fe Wridgways, has been shortlisted for the Best Improvement Project Award. Mindpearl has been supporting Santa Fe... Read more
Fiji has been shortlisted as the Outsourcing Destination of the Year in the Global Sourcing Association (GSA) Awards 2016. The finalists and winners were announced at the official Awards Ceremony that took place in the 5-star Intercontinental, Park Lane, London on the 10... Read more
Mindpearl has been awarded the global contact centre outsourcing contract for Malaysia Airlines, the national carrier of Malaysia. This contract forms part of Malaysia Airlines’ restructure to facilitate sustainable profitability. Previously Malaysia Airlines operated its customer support centre from several... Read more
The Global Sourcing Association (GSA) has announced their shortlist for the European awards. The Global Sourcing Association European Awards, previously known as European Outsourcing Association Awards. Mindpearl has been shortlisted for the European BPO Contract of the year for two... Read more
Mindpearl, award winning international contact centre outsourcer, has been named as a winner in Acquisition International Magazine’s annual Business Excellence Awards for Best Global Multichannel Customer Support Group. Acquisition International prides itself on the validity of its awards and winners.... Read more